Effective Date: 26th November, 2024
1. Shipping Regions
We currently ship to the USA and EU countries including France, Netherlands, Austria, Belgium, Czechia, Italy, Spain, Sweden, Portugal, Denmark, Finland, Germany, Estonia, Latvia, Lithuania, Poland, Slovakia, Ireland, Hungary, Romania, Bulgaria, Slovenia, Croatia, and Greece.
2. Shipping Rates and Delivery Times
- Standard Shipping: Standard Shipping is free. The shipping times are usually 2-7 business days. More information will be displayed in the cart and checkout screens at the time of ordering.
- Expedited Shipping: Express/Expedited Shipping is only available in some countries and charged at the rate of €14,99 per order. The shipping times are usually 1-2 business days. More information will be displayed in the cart and checkout screens at the time of ordering. Express shipping is not available in the USA.
3. Order Processing
Orders are processed within 2-12 business days.
2 full working days for 1 – 10 products
7 full working days for 11 – 100 products
12 full working days for 100+ products
4. Customs and Import Fees
International customers are responsible for any customs duties or fees.
5. Tracking
You will receive a tracking number once your order is shipped.
For shipping inquiries, contact [email protected].
DISCLAIMER: Pinch & Love reserves the right to modify shipping prices without prior notice. As a company committed to providing the best possible service, we continuously evaluate and adjust our shipping costs to ensure fair and competitive rates. These adjustments may be influenced by various factors, such as changes in carrier fees, fuel prices, or other operational considerations. While we strive to maintain consistent pricing for our customers, fluctuations in the shipping industry may necessitate occasional adjustments to our rates. We understand the importance of transparency and will make every effort to communicate any significant changes to our customers promptly. We encourage our valued customers to regularly check our website or contact our customer service team for the most up-to-date information on shipping prices.
Our team is always available to assist with any queries and provide guidance on the shipping options that best suit your needs. At Pinch & Love, we are dedicated to providing reliable shipping services at competitive prices. We appreciate your understanding and continued support as we work to deliver an exceptional experience for all our customers.