Terms and conditions

Terms and Conditions

1. Introduction

Welcome to Pinchandlove.com (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, you may not use our website or services.

2. Definitions

  • “Website” refers to Pinchandlove.com and its subdomains.
  • “User” refers to any person accessing or using our website or services.
  • “Products” refers to items available for purchase on our website.

3. User Obligations

By using our website, you agree to:

  • Provide accurate and current information when creating an account or placing an order.
  • Use our website for lawful purposes only.
  • Refrain from engaging in any activity that disrupts or interferes with the website’s functionality.

4. Intellectual Property Rights

All content on this website, including text, images, logos, and software, is the property of Pinchandlove or its licensors. Unauthorized use of any material is strictly prohibited.

5. Product Information

We make every effort to display accurate product descriptions, images, and pricing. However, we do not guarantee that all information is error-free. We reserve the right to correct errors, update information, and make changes to products without prior notice.

6. Order Process

To purchase a product, follow these steps:

  1. Browse and select products.
  2. Add items to your cart.
  3. Proceed to checkout.
  4. Provide the required payment and shipping details.
  5. Confirm your order.

You will receive an email confirmation upon successful order placement.

7. Payment Terms

We accept various payment methods, including bank links, credit/debit cards and other third-party payment processors. All payments are processed securely. Prices are displayed in EUR or other supported currencies and include applicable taxes unless stated otherwise.

8. Shipping and Delivery

We ship to various locations within the EU and the USA. Delivery times and costs vary depending on your location and shipping method selected at checkout. Delays due to customs or other unforeseen circumstances are beyond our control.

9. Returns and Refunds

Refunds are only offered for damaged or incorrect items. If this applies to your order, please email us at [email protected] with:

  • Photos of the damaged or incorrect items.
  • Your order number.

We’ll resolve the issue promptly.

10. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability is limited to the amount you paid for the product.

11. Privacy Policy

We value your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

12. Governing Law

These Terms are governed by the laws of Estonia. Any disputes arising from or related to these Terms will be resolved in the courts of Estonia.

13. Amendments

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective upon posting on this page. Your continued use of the website constitutes acceptance of the updated Terms.

14. Contact Information

If you have questions or concerns about these Terms, please contact us at:

Pinch and Love – EYT Eesti OÜ
Email: [email protected]
Address: Mäepeasle tn 31, Tallinn 12618, Estonia

Last Updated: 23/01/2025

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